Privacy Policy
Last updated: 11 September 2026
Commercial Energy Partners Ltd ("CEP", "we", "us" or "our") respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use and protect personal information when you use our website or contact us.
1. Who we are
Commercial Energy Partners Ltd is a UK-based commercial energy business providing and arranging energy-related services and solutions for businesses.
If you have any questions about this Privacy Policy or how we handle your personal information, you can contact us at:
Commercial Energy Partners Ltd
Email:
hello@commercialenergypartners.co.uk
2. Information we collect
Depending on how you interact with us, we may collect information such as:
- Your name and job title.
- Your business name and business contact details.
- Your email address and telephone number.
- Information you provide through our contact or enquiry forms.
- Information relating to your business energy requirements.
- Information contained in correspondence or communications with us.
- Technical information relating to your use of our website where applicable.
3. How we collect your information
We may collect personal information when you:
- Complete a form on our website.
- Email or otherwise contact us.
- Speak with us about our services.
- Enter into a business relationship with us.
- Provide information to us through other legitimate business interactions.
Where we obtain business contact information from publicly available sources or other legitimate sources, we will use that information in accordance with applicable data protection and electronic marketing laws.
4. How we use your information
We may use your personal information to:
- Respond to enquiries and requests.
- Discuss and provide our services.
- Understand your business energy requirements.
- Obtain quotations or arrange energy-related services where requested.
- Communicate with you about an existing or potential business relationship.
- Maintain business records.
- Manage and improve our website and services.
- Meet legal, regulatory and compliance requirements.
- Protect our business against fraud, misuse or security threats.
5. Lawful basis for processing
Depending on the circumstances, we may process personal information under one or more of the following lawful bases:
- Legitimate interests – where processing is necessary for our legitimate business interests and those interests are not overridden by your rights and interests.
- Contract – where processing is necessary to enter into or perform a contract with you or your business.
- Legal obligation – where we are required to process information to comply with a legal or regulatory obligation.
- Consent – where we have specifically asked for your consent and you have provided it.
6. Sharing your information
We may share relevant information with trusted third parties where this is necessary to provide our services or operate our business.
Depending on the service involved, this may include:
- Energy suppliers and energy market service providers.
- Commercial energy partners and specialist service providers.
- Technology, email, hosting and business software providers.
- Professional advisers and service providers.
- Regulatory bodies, government authorities or law enforcement where required.
We only share information where there is an appropriate reason and, where applicable, a suitable legal basis for doing so.
7. Website contact forms
Our website uses Formspree to process contact form submissions. Information submitted through the website form may therefore be processed and stored by Formspree on our behalf.
Formspree states that its services are hosted using Amazon Web Services in the United States and that it uses contractual safeguards for international data transfers where required.
You should avoid submitting sensitive personal information through our website contact form.
8. How long we keep your information
We retain personal information only for as long as reasonably necessary for the purposes for which it was collected, including to provide services, maintain appropriate business records, resolve disputes, comply with legal or regulatory requirements and protect our legitimate business interests.
The appropriate retention period will depend on the nature of the information and our relationship with you.
9. Your rights
Depending on the circumstances and applicable law, you may have rights relating to your personal information, including the right to:
- Request access to the personal information we hold about you.
- Request correction of inaccurate or incomplete information.
- Request deletion of your personal information in certain circumstances.
- Request restriction of processing in certain circumstances.
- Object to certain processing, including processing based on legitimate interests.
- Request transfer of certain personal information to another organisation.
- Withdraw consent where we rely on consent as our lawful basis.
To exercise a relevant right, please contact us at hello@commercialenergypartners.co.uk .
10. Direct marketing
Where we use personal information for direct marketing, we will comply with applicable data protection and electronic marketing laws.
You can object to direct marketing at any time. If you no longer wish to receive marketing communications from us, contact us using the details above.
11. Cookies and similar technologies
Our website may use cookies or similar technologies where necessary for the operation, security or functionality of the website.
Where non-essential cookies or similar technologies are used, we will provide appropriate information and obtain consent where required by law.
You can also control cookies through your browser settings.
12. Data security
We take reasonable technical and organisational measures to protect personal information against unauthorised access, loss, misuse, alteration or disclosure.
However, no method of transmitting information over the internet or storing information electronically can be guaranteed to be completely secure.
13. Third-party websites
Our website may contain links to third-party websites or services. We are not responsible for the privacy practices or content of those third parties. You should review the privacy information provided by any third-party website you visit.
14. Changes to this Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our business, services, technology or legal requirements. Any updated version will be published on this page with a revised "Last updated" date.
15. Complaints
If you have concerns about how we have handled your personal information, please contact us first so that we can try to resolve the issue.
You also have the right to complain to the UK's data protection regulator, the Information Commissioner's Office (ICO).